Terms and Conditions

Your agreement with us
By ordering from us, you agree you've read and accepted these terms, which comprise the following :
1.) Order terms.
2.) Price and payment.
3.) Availability and delivery.
4.) Right to cancel and return products.
5.) Your personal information.

Order terms
When you order products from this site, we treat this as an offer from you to purchase such products. We may refuse to accept such orders for any number of reasons - such as a failure to meet credit check criteria, unavailability of products, product or pricing errors.
Once received your order, we will send you an email describing the products you've ordered. These communications confirm we've received your order, but don't represent any acceptance of your offer to purchase products from us. We're not legally obliged to provide the products to you during the offer process (before the transaction is completed). The transaction between you and us will only be completed when we receive your payment and send the product to you. Any products on the same order which haven’t settled the payment and send to you don’t form part of the transaction.

Price and payment
Despite our efforts, sometimes information, discounts, promotions and prices on this site may be incorrect. However, we do try to check these as part of our order processing - and if we spot an error, we will contact you.
Prices are inclusive of shipping, but not include the duties or value-added taxes. If assessed, these charges are the responsibility of the package recipient and will be billed by the local customs office or shipping carrier.
We only accept PayPal payments. Payment will be collected after you confirm your order on the website. If we are unable to supply the products or services to you, we will notify you and refund the relevant amounts to you.
If we are unable to receive the payment from your account, we will contact you to solve the problem. And if we cannot solve the payment problem, we will need to cancel the order.
If the order is cancelled, you can re-order at any time.

Availability and delivery
We try to provide you with availability information for products on this site. Beyond what we say on such pages, we can't be more specific about availability and delivery dates. Delivery dates are estimates only, and as we process your order, we'll inform you if any products on your order turn out to be unavailable or delayed for any reason.

Right to cancel, change and return products
If you want to cancel the order or change product because of any personal reason such as bought a wrong product or want to change product color, you need to contact us no later than one working day after the day you confirm order and make the payment. We will let you know if you can cancel your order or change the product.
We will cancel your order or change your product if the products have not yet ship out, but if the products have shipped out already, we cannot accept to cancel the order or change product unless you will be responsible for the cost of returning the products to us.
If you have received your product with shipping damage or defect, you need to contact us for returns or exchanges within three days after items arrive, the product must be unused and in original product packaging. The return shipping cost should be afforded by the customer.
After we received the defect item and we prove that it is damaged via shipping or defect origin, we will send you the new item or refund you.
We will afford the shipping cost of resending.

Your personal information
You should only provide us with information that's accurate and complete where we ask you to provide such information. Please read our privacy policy for information on why and how we use your personal information, and details on your rights in relation to such information.

Our details
www.2buyhk.com
If you have any question about your order or services, we are welcome to contact us.


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